Concierge
Local experts, here to craft your tailor-made holiday
Our concierge team transforms your holiday into an unforgettable journey. More than organisers, they are passionate experts who know each destination inside out, offering privileged access to hidden treasures, trusted partners, and rare experiences honed through years of careful curation.
Their mission is simple yet profound: to craft tailor-made stays so seamless that all you need to do is enjoy — from booking to the last day of your stay, with discreet, continuous support.
Your concierge supports you before and during the stay: listening, planning and local presence, so every day unfolds without friction.
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As soon as the villa is confirmed, we contact you to understand pace, tastes and priorities: transfers, villa grocery, bookings, experiences and details for children or celebrations. On arrival, everything is ready.
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A dedicated contact stays available: last-minute changes, same-day recommendations, restaurant bookings, in-villa wellness or a spontaneous excursion. You live Tuscany; we handle the logistics.
Services
Our services go far beyond the basics and are designed for a truly carefree holiday: transfers, private chef, rentals, grocery delivery, babysitting and wellness — handpicked and tested on the ground.
Airport transfer
Private chef
Car & boat rental
Grocery delivery
Babysitter
Massage & spa
We handpick only the finest services, personally testing each one to guarantee exceptional quality and professionalism. Every partner — chefs, drivers, guides, therapists — is chosen because they know Tuscany as we do and share our standard of excellence.
Our concierge team designs magical, one-of-a-kind experiences that capture the essence of the region, always crafted according to your interests. For them, every journey is a pursuit of the extraordinary — authenticity, depth, and rare moments you will remember for years.
Not a list tour. The concierge calls a producer who takes small tables, sets the time and, if it makes sense, a paired lunch on the estate. You arrive with a driver, taste three or four wines with the person who made them, and return to the villa without driving or hunting for parking on the provincial road. The cellar changes with the villa and with what you usually drink — Chianti Classico, a family at Radda, or Brunello if you sit towards Montalcino.
Timed entry, a guide who works only with your group, one museum or two — not five. Uffizi in the morning, lunch in Oltrarno, Duomo or Santo Spirito in the afternoon: a day that holds for children and collectors. Transfer and ZTL sit with the concierge; you decide how far to walk and when to return to the villa. Tickets are taken when they are released, not the week before.
A table in the garden when the evening is still, indoors if the wind is up. The chef arrives with the shopping, cooks in your kitchen, serves and leaves the house in order. The menu is written from your tastes and from what producers have that week — not hotel catering. You can do the first evening, or three evenings spaced apart, so the villa stays the centre of the stay.
Electric bikes, a guide who knows the white roads, a stop where the cypresses cut the clay hills. You leave in late afternoon from the villa or a nearby point, you avoid the busy provincial road, you return when the light is low. A glass at a cellar or in the garden at the end, if you want it. Only if the house is in Val d’Orcia or a reasonable distance: from Florence it is not the same day.
An unforgettable stay. The concierge thought of everything, from the private dinner to the transfer. We will definitely return.
A villa cared for in every detail, with staff always available. Property management with Tripcare is impeccable.
The experiences offered are authentic and well organised. The cellar tasting was the highlight of the holiday.
An unforgettable stay. The concierge thought of everything, from the private dinner to the transfer. We will definitely return.
A villa cared for in every detail, with staff always available. Property management with Tripcare is impeccable.
The experiences offered are authentic and well organised. The cellar tasting was the highlight of the holiday.
Dates, villa (if already chosen) and what you would like — we reply with a tailored proposal. Or message us on WhatsApp.
From arrival and departure transfers to a private chef, villa grocery delivery to massage treatments, exclusive experiences to daily assistance: Tripcare concierge anticipates every detail so you can enjoy a truly carefree holiday.